Hey, I'm Chris Cownden

A dynamic Community Strategist and Partnership Builder with a passion for creating engaging experiences and fostering meaningful connections. Entrepreneurial at heart with an growing expertise in customer success, community management, affiliate marketing and virtual event production. I’ve successfully helped businesses grow, communities thrive, and professionals achieve their goals. Whether it’s driving affiliate revenue, creating strategic partnerships or curating impactful events, I bring creativity, strategy, and results to every project. 

Collaborated With

What People Say About Chris

Professional Experience

Proven record for driving impactful partnerships, enhancing community engagement, and delivering successful digital marketing strategies across various industries.

  • 1

    Community Manager

    AppSumo • Full-Time

    Remote

    • Increased event attendance by 59% (from 39% to 62%) in Q3 by organizing 27 diverse events, including workshops and webinars, tailored to community interests.
    • Boosted new member engagement within the first 90 days by implementing automated onboarding processes, including tagging, personalized messages, and profile fields.
    • Generated $8,340.79 in additional revenue on non-event days through targeted community engagement strategies.
    • Improved monthly active users (MAU) by 5% by designing and launching a strategic upsell paywall, targeting churned subscription members with a focused retention strategy.

    July 2024 - Jan 2025

  • 2

    Affiliate Program Consultant

    Castmagic • Part-Time 

    Remote

    • Stepped in as a consultant to establish and optimize affiliate support systems, empowering affiliates to host their own virtual events and drive revenue growth.
    • Successfully reactivated dormant affiliates and established foundational resources and processes to support long-term affiliate growth.
    • Negotiated agreements to equip affiliates for affiliate-driven events.
    • Collaborated with high-performing affiliates to craft a best practices guide for engaging and onboarding new affiliates.
    • Recruited and coordinated with video creators for the Castmagic Creator Network, enhancing YouTube channel content and driving user-generated content (UGC) initiatives.

    Mar 2024 - June 2024

  • 3

    Country Manager & Podcast Producer

    INSIDEA • Part-Time

    Remote

    • Spearheaded the development and growth of INSIDEA’s presence in the UK by managing strategic partnerships and fostering relationships with key stakeholders.
    • Secured eight strategic partnerships, including collaborations with Fathom.video, Thoropass, and Syllaby, to enhance service offerings and expand business opportunities.
    • Utilized personal expertise to launch and manage the SaaS Unlocked podcast, driving new sales and marketing opportunities while fostering partnerships and expanding the customer base. This included the creation of inbound marketing content to support sales enablement and increase lead generation.
    • Conducted market research to identify opportunities, build brand awareness, and align services with client needs in the UK market.

    Dec 2022- Present

  • 4

    Virtual Event Producer & Affiliate Marketer

    AppSumo • Contract

    Remote

    • Partnered with AppSumo as a recognized thought leader in the podcasting space to attract and engage a highly targeted audience.
    • Hosted five multi-speaker virtual events over multiple days, fostering community engagement and driving brand awareness. 
    • Generated £120,000 in revenue and earned over £18,000 in commissions by successfully leveraging affiliate marketing strategies. 
    • Built and nurtured an engaged community, leading to increased visibility and growth for both my personal brand and AppSumo.

    Aug 2021 - Dec 2024

  • 5

    Founder/ Podcast Coach

    Podcast Launch Agency • Full-Time

    Remote

    • Designed and delivered a comprehensive 13-week program to mentor professionals in launching, growing, and monetising their podcasts.
    • Integrated insights from industry experts, providing students with a well-rounded understanding of podcast production, marketing, and monetisation strategies.
    • Achieved a 100% success rate for 35 participants, with each successfully launching and growing their podcast by the end of the accelerator.
    • Planned and executed 5 successful multi-day virtual events in collaboration with AppSumo, driving engagement and strengthening community connections.
    • Secured a strategic partnership with a leading outsourcing company, offering affordable, high-quality professional designs and social media marketing services to students. 

    Aug 2022 - May 2024

  • 6

    Head of Community

    Capsho • Full-Time

    Remote

    • Created and delivered engaging content for social media, community channels, and the ambassador program, increasing brand visibility and engagement.
    • Launched and managed a successful affiliate program, building strong, long-term relationships with ambassadors to drive growth and expand reach.
    • Proactively supported users in optimizing product usage, leading to improved customer satisfaction and enhanced product knowledge.

    June 2023 - Nov 2023

  • 7

    Partner Success Manager

    AppSumo • Full-Time 

    Remote

    • Led the successful introduction of 5,000 non-software products to the AppSumo marketplace, contributing to a diverse and expansive product offering.
    • Implemented strategic measures to reduce churn by optimizing partner success and enhancing product quality within the marketplace.
    • Provided dedicated technical support to partners throughout the launch process, ensuring long-term, positive relationships and smooth product introductions.
    • Played a key role in partner onboarding, launch activities, and deal optimization, ensuring alignment with business goals and maximizing product success.

    Feb 2022 - Aug 2022

  • 8

    Podcast Host

    Talking With Experts

    • Launched a podcast into the top 5% of all podcasts in its category to build my professional network and enhance career opportunities.
    • Developed partnerships with over half of the podcast guests, securing 3 paid CPM sponsorships.
    • Conducted interviews with 60 professionals from entrepreneurs in digital marketing. Covered topics like predictable revenue strategies, inbound marketing, SEO, and more, providing valuable insights for listeners..

    Nov 2021 - Feb 2022

  • 9

    Launch Operations Associate

    AppSumo - Full Time 

    Remote

    • Ensured smooth onboarding and launch of digital products in AppSumo's marketplace.
    • Managed onboarding queries and maintained marketplace quality through thorough due diligence checks.
    • Identified bottlenecks in product launch process, implementing solutions to improve efficiency and reduce costs related to external failures (e.g., resolved issues in course redemption flow for seamless customer experience).
    • Proposed internal notes feature for enhanced team collaboration and efficient deal status tracking (e.g., rejected, approved, awaiting partner response).
    • Addressed privacy issue with partner email addresses visible on Google search results by collaborating with product team to enhance data security and meta descriptions, resulting in increased click-through rates on product pages.
    • Performed administrative tasks including maintaining internal databases, processing requests, and supporting daily operations.

    Nov 2021 - Feb 2022

  • 10

    Vounteer Mentor

    City Year - Full Time

    Hybrid

    • Volunteered as a mentor during the COVID-19 pandemic to support children in schools with their core subject knowledge, behaviour, and pastoral needs to foster academic and personal growth.
    • Founded Project Creativity, a nationwide volunteer-led initiative aimed at enhancing leadership and creativity skills in schools, empowering volunteers to make a meaningful impact.

    Feb 2020 - Oct 2021

  • 11

    Previous Career - Professional Chef

    Around the world 

    2011- 2019

Previous Virtual Events

Hosted over 100+ Entrepreneurs, Software Founders & Creators at 5 Multi-Day Virtual Events

Certifications